General conditions (Complete conditions only in german language)
Most import of our general conditions: (KT= Karrer-Tours)
KT acts as an intermediary for the owner / landlord of the holidayhouses and arranges the apartments as representatives of the owner in the foreign name and on foreign account.The booking on our website is binding. The basis for this offer are these contract terms, the description of the holiday apartment, the location description, the important notes and all supplementary information about the holiday home and the country.
The rental prices includes the costs for electricity, gas and water as well as the final cleaning. All extra charges are available on the website.
The deposit is 30% within 10 days. The balance is payable 4 weeks before arrival. A deposit has to be payed with the balance payment, the amount of which results from the booking confirmation. The deposit will be returned no later than 10 days after the date of departure.
Cancellation by the customer prior to beginning of the booking (arrival) / cancellation charges: For cancellations up to the 90th day before the beginning of the booking, 10% of the total price. For cancellations from the 89th to the 50th day before the beginning of the booking, 50% of the total price. For cancellations from the 49th day until the day before the beginning of the booking, 90% of the total price. We recommend a travel cancellation insurance as well as an insurance to cover the costs of the return in case of accident or disease.
Problems: The customer is obliged to notify the local representative of KT immediately and to request remedial action.The apartment may only be occupied with the persons indicated in the contract. The customers and their fellow travelers are obliged to treat the domicile with care, and inform KT, immediately when there are damages. Customers must leave the kitchen clean. Rinse the dishes and clean the grill.
The contractual liability of KT for damages which are not corporate damages is limited to the triple travel price. Claims for non-contractual performance of the services shall be asserted by the customer within one month after the end of the holiday. The contractual relationship between the customer and KT shall be governed exclusively by German law.